Privacy Policy

Your privacy is important to us. Learn how we protect your information.

Last updated: October 7, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and contact information (phone, email, address)
  • Service requests and project details
  • Payment information (processed securely through third-party providers)
  • Communication preferences
  • Feedback and reviews

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site
  • Referring website information
  • Location data (with your consent)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our handyman services
  • Schedule appointments and communicate about services
  • Process payments and maintain billing records
  • Send service updates and important notifications
  • Respond to customer inquiries and support requests
  • Improve our website and user experience
  • Comply with legal obligations
  • Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our business (payment processors, scheduling software, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of business assets
  • With Your Consent: When you explicitly agree to share information

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage of physical and digital records
  • Employee training on data protection practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide relevant content and advertisements

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Restrict processing of your information
  • Data portability (receive a copy of your data)

To exercise these rights, please contact us using the information provided below.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Service records are typically maintained for 7 years for warranty and legal purposes. Marketing information is retained until you opt-out or request deletion.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

HomeEase

Phone: (770) 815-0881

Email: [email protected]

Address: Your Business Address